• Original Artworks: Ships within 5–7 business days.

• Limited-Edition Prints: Ships within 10–14 business days to allow for production and quality control.

• Custom Commissions: Processing time varies based on the project. The timeline will be discussed before work begins

• Domestic Shipping (U.S.): 3–7 business days via standard shipping. Expedited options may be available at checkout.

• International Shipping: Delivery times vary by country and typically take 10–21 business days, depending on customs processing.

• I ship worldwide. Shipping costs and delivery times are calculated at checkout.

• International buyers are responsible for any customs fees, duties, or import taxes. These charges vary by country and are not included in the purchase price.

• All artworks are carefully packaged to ensure safe delivery. Originals and prints are shipped flat or rolled, depending on size and format.

• If you require special packaging, please contact me before placing your order.

• If your order has not arrived within the estimated timeframe, please check the tracking details first.

• If your package is significantly delayed or appears lost, contact me, and I will work with the carrier to resolve the issue.

If your artwork arrives damaged, please email us within 48 hours of delivery with clear photos of the damage and packaging. I will assess the situation and determine the best resolution, which may include a replacement or partial refund.

For personalized commissions, we offer revisions during the creation process to ensure you’re delighted with the final piece. However, custom artworks are non-refundable once delivered.

We’re just a message away! Contact us at info@alissamorabito.com